I have never dealt with such unprofessional funeral services as this! They should explain/made understood the difference between a viewing and a visitation. The body was haphazardly laid on a guerney (head in unnatural position) with a sheet over it! Names were misspelled on the memorial bulletin. Arrangements weren't settled till day of memorial service as to location. That's only the tip of the iceberg.
Nothing but cordial and professional. The young man that helped me was more than helpful.