I'm not sure why this place is getting so much low rate reviews. I work in Information Technology for a clinic and when it comes to technology and cabling I get very picky, also I'm not rich. I saved up to purchase a decent AV system for my newly built home, home theater room. Naturally I started to shop around until I met Russell. Russell is very easy to talk to and explain everything for you without getting discourage, he’s got systems that worth over quarter of million dollars but he is not trying to up-sale you. He asked the right questions such as my room size and what I like to accomplish and then he started to put a system together, we negotiate the cost and I was happy that they are going to take care of the rest. That is exactly what happened. The pre-wiring was done so after my house was ready for install they brought everything and installed the equipment to my specification. David is great to work with, he’s friendly and knowledgeable but I have to say I had no problem with any of the crew members. They are all professionals and courteous. I had couple of issues after install which they send tech out to my house and everything is great now. Working in IT I understand sometimes things just won’t work the way you like them to, but I also learned that is not the end of the world. If you respect the work it’s being done and the professionals, ultimately they’ll find the solution to whatever the problem might be.
All USA
I'm not sure why this place is getting so much low rate reviews. I work in Information Technology for a clinic and when it comes to technology and cabling I get very picky, also I'm not rich. I saved up to purchase a decent AV system for my newly built home, home theater room. Naturally I started to shop around until I met Russell. Russell is very easy to talk to and explain everything for you without getting discourage, he’s got systems that worth over quarter of million dollars but he is not trying to up-sale you. He asked the right questions such as my room size and what I like to accomplish and then he started to put a system together, we negotiate the cost and I was happy that they are going to take care of the rest. That is exactly what happened. The pre-wiring was done so after my house was ready for install they brought everything and installed the equipment to my specification. David is great to work with, he’s friendly and knowledgeable but I have to say I had no problem with any of the crew members. They are all professionals and courteous. I had couple of issues after install which they send tech out to my house and everything is great now. Working in IT I understand sometimes things just won’t work the way you like them to, but I also learned that is not the end of the world. If you respect the work it’s being done and the professionals, ultimately they’ll find the solution to whatever the problem might be.