Normally good service, however this time was a bit frustrating. The employee, lets call him Daniel, looked up my parts, and seen that they were on the top shelf. He proceeded to scale the two parts shelves like a contesant of American Ninja warrior. I pointed out the ladder and he replied " this is much easier". After looking down to replace his footing so as to reach the part, he must have grabbed the wrong box. I had to return to the store and exchange the part.( I don't live in Stillwater.) So after extra time and gas spent, I was able to get help from another employee who gave me the right part.
All USA
Normally good service, however this time was a bit frustrating. The employee, lets call him Daniel, looked up my parts, and seen that they were on the top shelf. He proceeded to scale the two parts shelves like a contesant of American Ninja warrior. I pointed out the ladder and he replied " this is much easier". After looking down to replace his footing so as to reach the part, he must have grabbed the wrong box. I had to return to the store and exchange the part.( I don't live in Stillwater.) So after extra time and gas spent, I was able to get help from another employee who gave me the right part.